Guest Services — US toll-free
1-877-589-4783US · Mon–Fri 7:30am–11pm; Sat–Sun 7:30am–10pm

Guest Services — US toll-free
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Universal Orlando Resort’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
A request to Universal Orlando Resort is easier to direct when you can name the transaction or product involved. The business that collected payment may be responsible for an amendment. A listed route does not imply immediate availability or a guaranteed outcome.
US · Mon–Fri 7:30am–11pm; Sat–Sun 7:30am–10pm
Keep private account information for the company’s secure channel.
Read any timing and fee conditions before confirming a cancellation.
The business that collected payment may be responsible for an amendment.
Keep the dates and booking reference available for the provider’s private channel.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction