Reservations and voyage planning (US)
Reservations and voyage planning. Post-cruise Guest Experience has its own number; the corporate office is not the booking line.
An independent reference. Birch Waypoint is not Silversea’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
For Silversea, check the contact’s region and purpose before sharing details of an account. Keep the dates and booking reference available for the provider’s private channel. Birch Waypoint does not access or act on the company’s customer records.
US · Monday–Friday 8 a.m.–11 p.m. ET; Saturday 8 a.m.–7 p.m.; Sunday 9 a.m.–5:30 p.m.
Reservations and voyage planning. Post-cruise Guest Experience has its own number; the corporate office is not the booking line.
Keep private account information for the company’s secure channel.
Distinguish a new reservation from a question about an existing stay or experience.
Identify the accommodation, activity or trip seller named on the confirmation.
Keep a receipt and any amendment confirmation together after the trip.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction