Customer relations
1-800-300-8800US
The main support page and loyalty page display different hours for customer relations; consult the current official page for availability.

The main support page and loyalty page display different hours for customer relations; consult the current official page for availability.
An independent reference. Birch Waypoint is not Choice Hotels’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Choosing a route to Choice Hotels starts with the purpose written beside the contact. Distinguish a new reservation from a question about an existing stay or experience. A company contact and a directory correction serve different purposes.
US
The main support page and loyalty page display different hours for customer relations; consult the current official page for availability.
Keep private account information for the company’s secure channel.
Read any timing and fee conditions before confirming a cancellation.
The business that collected payment may be responsible for an amendment.
Keep the dates and booking reference available for the provider’s private channel.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction